Technology partners
AVAYA
Dimension Data and Avaya have a long standing
Global relationship. Dimension Data is an EMEA Platinum Enterprise Partner
for Avaya and nominated Avaya EMEA System Integration Business Partner of the
year 2006 and 2007.
Avaya
delivers Intelligent Communications solutions that help companies transform
their businesses to achieve marketplace advantage. More than 1 million
businesses worldwide, including more than 90 percent of the FORTUNE 500 (R),
use Avaya solutions for IP Telephony, Unified Communications, Contact Centers
and Communications-Enabled Business Processes. Avaya Global Services provides
comprehensive service and support for companies, small to large.
NOKIA
Dimension Data and Nokia have a long-standing
partnership in the security space. Dimension Data are recognised by Nokia as
a Gold Reseller.
Nokia
enables secure, reliable and manageable connectivity solutions through a
complete system approach to IP security. Unlike other offerings, the Nokia
complete system approach fully integrates industry-leading software with
purpose-built platforms that are easy to implement and operate - all backed
by First Call - Final Resolution global support.
BLUE
COAT
Blue Coat is a Solutions Partner for Dimension
Data in Security.
Blue
Coat® enables organisations to keep "good" employees from doing
"bad" things on the Internet. Blue Coat proxy appliances provide
visibility and control of Web communications to address today's new business
risks-such as inappropriate Web surfing, viruses brought in via back door
channels such as instant messaging and Web-based email, and network resource
abuse due to spyware, peer-to-peer (P2P) file sharing and video streaming.
Trusted by many of the world's most influential organizations, Blue Coat has
shipped more than 18,000 proxy appliances worldwide.
WEBSENSE
Websense is a Solutions Partner for Dimension
Data in Security.
Websense
products increase employee internet productivity and secure organizations
from emerging internet threats by providing a proactive critical security
component that complements traditional security solutions. Only Websense
delivers flexible, integrated policy enforcement at the internet gateway, on
the network and at the desktop.
WITNESS
SYSTEMS
Witness Systems is a Solutions Partner for
Dimension Data in CIS.
Witness
Systems is the worldwide leader in software and services that help businesses
capture customer intelligence and optimise their workforce performance. The
company's Impact 360™ solution features quality monitoring, compliance and IP
recording, workforce management, performance management and e-learning.
Primarily deployed in contact centres - as well as the remote, branch and
back offices of global organisations - the workforce optimisation solution
captures, analyses and enables users to share and act on cross-functional
information across the enterprise. With Impact 360, organisations can improve
interactions and the underlying back-office processes that enhance the
customer experience and build customer loyalty. An integrated business
consulting, implementation and training methodology provides services to
support an effective, rapid deployment of Impact 360 that enables organisations
to maximise their return on investment.
RIGHTNOW
TECHNOLOGIES
RightNow Technologies is a Solutions Partner for
Dimension Data in CIS.
RightNow
Technologies, Inc., (NASDAQ: RNOW) provides organisations with
industry-leading on demand CRM solutions to build customer-focused
businesses. RightNow's acclaimed technology, comprehensive services and
commitment to customer success deliver high returns on investment for its
customers.
IDL
IDL is a Solutions Partner for Dimension Data in
IP Convergence
IDL
provide class leading individual applications that form a unique bespoke
solution for IP Telephony systems. IDL are a Cisco AVVID partner and work
with industry leading telephony integrators.
