andrew, USA

Over the course of 12 years working in contact centres and 17 years in the service industry, Andrew’s involvement has ranged from the design and build of new projects, to the review and development of existing business and the execution of new initiatives and expansion opportunities for multinational corporations. Having worked in the UK and Africa, Andrew is now based in North America, where he is currently General Manager for our Customer Interactive Solutions consultancy business. Andrew is studying towards achieving an MBA through Strathclyde University’s internationally renowned Graduate School of Business.