Vincent, Belgium

Vincent is business development manager for Dimension Data’s Customer Interactive Solutions (CIS) in Europe and is based in Belgium. His role is customer facing, where he is responsible for supporting client teams and addressing new areas of business such as speech self-service and workforce optimisation projects. He also manages Dimension Data's CIS technology suppliers and partners in this region. Vincent is a specialist in IVR technologies, having worked for a technology vendor in this field for more than three years, and in speech solutions from a business development angle. He holds a degree in Computer Science.