Expertise
Our specialisation in key technology
domains like contact centres, IP telephony, operations management,
procurement and logistics and security is supported by expert people,
processes and extensive project experience.
Not only do our clients say we are the
best, the market believes we are the best in these areas of our business.
In this section of our website, we
showcase our core expertise and highlight some of our outstanding solutions.
We have designed and built over 400 contact centres around the world and have an in-depth understanding of what it takes to make contact centres perform to expectation. The contact centre industry thrives on innovation and Dimension Data is uniquely positioned to understand and channel market trends for our clients.
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Modern data centres face complex new challenges, while still having to counter traditional server and storage demands.
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Dimension Data’s Global Procurement and Logistics division provides a single point of accountability for all your IT procurement needs. With the backing of our elite carrier partners, and integrating our unique skills and capabilities, we deliver a holistic procurement offering based on the maxim: Quote, Procure, Source, Ship, Clear, Deliver and Invoice
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Dimension Data is recognised as a leader in IP Telephony. We have planned, built, deployed and now manage communications infrastructure for thousands of clients around the world.
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We are a trusted advisor to some of the biggest names in the telecommunications industry, and the integrator of choice for mobile, wireline, cable and Internet service providers worldwide.
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Our winning formula is to apply our expertise in security, networking, operating environments and storage technologies, allied with our unique skills in consulting, integration and managed services, to create customised security solutions for our clients.
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Dimension Data has a proud history in Service Delivery excellence, achieved through our People, Processes and Systems.
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Unified communications refers to the realtime redirection of a voice, text or e-mail message to the device closest to the intended recipient, at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required.
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