plan
- Through our Consult capability, we
analyse your business issues as well as the industry and regulatory
landscape in order to develop future plans and strategies for IT to use.
- Our Design capabilities focus on
ensuring the business and technical aspects of the solution address the
required outcomes.
- By undertaking a thorough gap analysis,
we will identify the most suitable roll out approach and timeframe, and
uncover any dependencies that may affect the deployment and performance
of the solution.
- Dimension Data is rapidly becoming a
Strategic Technology Partner to many clients through our Plan Service
function.
Consulting
Services
Dimension Data’s consulting services cover IT processes, people, organisation
and technology.
Dimension
Data’s consulting services consist of the following portfolio:
- IT Process Optimisation – a step-by-step approach to raise the maturity of IT
processes thereby making each IT process highly efficient and effective.
Process Optimisation leverages the power of all the commonly used
process frameworks such as ITIL, CobIT, Six Sigma and Gartner / META
Group. As a result, Dimension Data is in a position to assist clients in
reducing the cost of their delivery processes while providing services
governed by business-centric Service Level Agreements (SLAs).
- Enterprise Architecture – covering business, information and technology (i.e.
application and infrastructure) architectures. Enterprise Architecture
assists clients in identifying information systems needs, defining
application and infrastructure architectures and refining
software/hardware standards. Dimension Data offers a range of solutions
to get your business connected.
- Sourcing
– a step-by-step approach to develop an outsourcing strategy covering
‘go/no go’ decisions, determining best practices to operate in a
multi-sourced environment, ensuring outsourcing vendors initiate
innovation projects and forcing outsourcing vendors to comply with the
client’s Enterprise Architecture principles where applicable. This
service covers business applications and infrastructure outsourcing.
Dimension Data’s experience indicates
that forward-thinking IT organisations are transforming themselves from high
cost / low quality (as perceived by their business) to value-added service
providers. This requires constructing capabilities to create IT value, and
measure and communicate that value in the most cost-effective manner.
Dimension Data’s offerings consist of
high level consulting services to cover IT process, people and organisational
aspects. These consulting services complement Dimension Data’s core solutions
expertise in networking, converged communications, security, operating
environments, storage and contact centre technologies, as well as the
company’s capabilities in managed services. Both consulting services and core
solutions are integrated to deliver a total infrastructure solution to
clients.
