telephony
If your organisation is concerned about
rocketing telecommunications costs and a lack of functionality in your
existing PBX, integrated IP Telephony could be a solution to the problem. The
convergence of voice, video and data over IP offers new ways for organisations
to communicate with customers and business partners that creates new
opportunities, reduces costs and improves efficiency.
Dimension Data helps organisations to
exploit the advantages of voice communication over IP, and to migrate in a
cost-effective manner from legacy technologies such as TDM and Centrex to IP
Telephony. We assess, migrate, integrate, secure and manage IP Telephony to
help clients mitigate the risk of end-of-life PBXs and reduce the operational
costs associated with managing and administrating multiple networks.
Our Approach
- A convergence
readiness assessment
- A proven methodology for deploying IP
Telephony
- An approach for securing IP Telephony
- Call control and billing tools
- A Managed Service for IP Telephony
Many organisations grapple with internal telephony cost allocation, inefficient calling patterns and telephony abuse within their environments. This can have a significant impact on communications costs and system productivity.
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Before making the move to convergence and IP Telephony, organisations need to understand the ultimate benefits, investment requirements and the route that makes most sense for their state of maturity.
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Many organisations decide to invest in IP Telephony because of the promise of cost reduction and greater functionality. To deliver on this promise, the technology needs to be well deployed and integrated with the organisation’s existing systems and processes.
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Dimension Data’s Managed Service for IP Telephony provides lifecycle support and management for IP Telephony environments. Our service enables organisations to focus on core revenue-generating activities.
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Dimension Data’s Secure IP Telephony Assessment Service helps organisations to protect their investments in IP Telephony against exploit, fraud and abuse.
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