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These cookies allow us to advertise our products to you and allow us to pass this information on to our trusted third parties so that they can advertise our products to you on our behalf. All information these cookies collect is aggregated and therefore anonymous. No personal information is shared to third parties. Any personal information collected while using our website could be used for direct marketing from Dimension Data only.

Customer Engagement Hub

Unser Customer Engagement Hub wurde für Unternehmen konzipiert, deren Erfolg von der Omnichannel-Customer Experience abhängt.

Ihr schnellster Weg in die digitale Arbeitswelt und zur Optimierung von Omnichannel-Kundeninteraktionen.

Sprache ist seit jeher das am häufigsten genutzte Kommunikationsmedium in Unternehmen. Die digitalen Kanäle schliessen jedoch zunehmend die Kluft und verdrängen die traditionellen Kommunikationskanäle. Unternehmen erkennen zudem die Customer Experience wie auch beratungs- und selbstbedienungsorientierte Kontaktkanäle als wichtiges Unterscheidungsmerkmal für die strategische Leistung an. Unser Customer Engagement Hub wurde für Unternehmen konzipiert, deren Erfolg von einer differenzierten Omnichannel-Customer Experience in verschiedenen Kanälen und in Sprach-, E-Mail-, Chat- Messaging-, Web-, Mobil-, Social Media- und Videolösungen abhängt.

Schneller am Ziel