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Customer Engagement Hub

Wenn der Erfolg Ihres Unternehmens vom Kundenerlebnis abhängt, ist unser Customer Engagement Hub das Richtige für Sie

Beschleunigen Sie Ihre digitalen Geschäftsabläufe und verbessern Sie Ihre Omnichannel-Kundenbindung.

Das gesprochene Wort ist in Unternehmen schon seit jeher das traditionelle Kommunikationsmedium. Aber die digitalen Kanäle holen langsam auf und sind im Begriff, die herkömmlichen Kanäle zu überholen. Unternehmen haben jetzt auch erkannt, dass das Kundenerlebnis ein wichtiges Alleinstellungsmerkmal der strategischen Leistung sowie für Self-Service- und unterstützte Kontaktkanäle ist. Unser Kundenbindungs-Hub ist für Unternehmen konzipiert, deren Erfolg von einem differenzierten Kundenerlebnis auf einer Vielzahl von Kanälen – Sprach-, Video-, E-Mail-, Chat-, SMS-, Web-, Mobiltelefon- und Social-Media-Optionen – abhängt.

Beschleunigte Realisierung Ihrer Ziele