In a globalised business world, it's important that your employees communicate effectively from various locations and across multiple time zones. Your aim is to keep telephony and travel costs low, while increasing process and decision-making efficiency. But you don't want to inhibit effective collaboration.

Virtual meetings via audio, web and video conferencing can enhance your teams' effectiveness, no matter how dispersed they are. These solutions should be cost-effective, but also easy to use and accessible from multiple devices and end points. If not, your users may be slow to adopt them.

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 What do you get with Conferencing Services?

Powerful web conferencing solution to enhance virtual collaboration

With Cisco WebEx, you can make high-level presentations with anyone, as easily as if you were face-to-face.

  • presentation, document, application, and desktop sharing
  • high-definition video conferencing
  • access from PC, tablet, phone, or video conferencing system

Integrated audio conferencing to improve meeting effectiveness

By joining forces with Arkadin – Dimension Data's sister company in the NTT Group – we're able to provide fully integrated audio conferencing for Cisco WebEx.

  • fully integrated, crystal clear audio conferencing
  • local country numbers for international attendees and support in local languages
  • global, live support and assistance in a local language

We also utilise Cisco WebEx Cloud Connected Audio, which naturally integrates into WebEx meetings.

  • predictable monthly audio costs
  • extension of your existing IP network investments by adding audio
  • eliminates the need to administer and maintain a complicated on-premises audio solution

Reporting and analytics services to add insight and improve decision-making

We bring you the ultimate integrated analytics solution for audio, web, and video conferencing. Monitor cost, usage patterns, and employee conferencing behaviour, anywhere, and on any device with the Conferencing Analytics Service. You can also conduct detailed analysis on meetings among geographically dispersed colleagues and clients, and implement governance policies that enable cost-efficient, strategically optimised collaboration environments.

  • Reduce costs
  • Increase usage and adoption to maximise your conferencing investment

All the collaboration tools you need

We offer you Cisco Spark®, an all-in-one business messaging application, virtual meeting solution, and phone system.

  • Messaging - one-to-one chat and team messaging and sharing
  • Meeting - audio, video, and web meetings
  • Call - cloud-based phone system for mobile, desk phone, laptop, and desktop




  • The Ultimate Integrated Conferencing Solution – WebEx with Integrated Audio



 You can expect the following benefits from our conferencing solutions:

  • Improved performance: your organisation's effectiveness is enhanced by high-quality audio- and videoconferencing, improving information sharing among multiple members of diverse groups and teams.
  • Greater efficiency: face-to-face communication is richer and more effective, resulting in faster and better outcomes.
  • Better use of expert skills: your subject matter experts are included in solving problems, from virtually anywhere.
  • Reduced travel expenses: your employees are present at meetings without having to waste time and money on expensive flights.
  • Reduced communications cost: you manage charges by using existing infrastructure and negotiating favourable service provider contracts.
  • Improved client experience: you facilitate better communication between the best- suited experts, partners and clients, which results in better outcomes for all.
  • Better work-life balance: Convenient, easy and accessible communication among teams across multiple geographies and time zones saves time away from home and the office.
What we offer



Our conferencing solutions integrate with our unified communications and collaboration offering to give your employees access to the information and tools they need through a single interface.

Our Unified Communications and Collaboration Development Model is a practical tool that assesses your competence and capability in the area of unified communications and collaboration against a set of operational and strategic criteria. It measures where you are currently and provides a roadmap to a future, desired state.

Our How Do You Meet Assessment analyses the way employees work together and communicate, so we can recommend the optimal videoconferencing infrastructure for your organisation.

Our Managed Service for Visual Communications ensures your VC infrastructure is always on and working. We also provide 24x7x365 support.


Our Microsoft® Lync and Microsoft® Exchange Deployment Planning Services offer you best practices when implementing a Lync or Exchange solution. These services include Exchange, and Lync for on-premise, cloud and hybrid implementations.

Our Cloud Services for Lync is a private or hybrid cloud service that provides your organisation with valuable communication and collaboration capabilities through a fully-managed Lync cloud service.

As part of your organisation's move towards enterprise mobility , our conferencing solutions will enable your employees to connect from anywhere, at any time, using any device.

Give your teams the right collaboration tools to make the right decisions – an audio, web and video conferencing solution to make decisions in real-time, and virtual workspaces to communicate on-the-go.

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Latest thinking



    Why work with Dimension Data?


    • We've deployed over 400 Cisco TelePresence rooms around the world.
    • We support over 5,600 video end points for over 430 clients globally and manage over 20,000 calls per month.
    • We employ over 60 voice CCIEs and hold over 500 Cisco unified communications certifications globally.
    • We've achieved over 500 video and TelePresence certifications.
    • We're a Cisco Unified Communications Master in 10 countries.
    • We've deployed over 2 million soft clients including Jabber, WebEx and Microsoft® OCS/Lync – many with advanced voice and video integration.
    • We are globally Gold Certified in Microsoft's Communications Competency and employ more Microsoft Lync Masters than any company outside of Microsoft. 
    • We were named Polycom System Integrator of the Year for 2011 and 2012.