Database and Business Intelligence Services

​What are your database challenges? Do you need to provide on-going management to your database servers but have limited or no in-house database resources? Do you need a higher level of database skills than you currently have in house to undertake a specific database infrastructure project or solve a support or troubleshooting issue?

Are you looking to expand or support an existing business intelligence (BI) solution, or implement a new or self-service BI platform but lack the internal skills to provide on-going support for the solution or to consolidate to a Microsoft-only BI platform?




Ensuring that business information remains highly available, current and secure is critical to maintaining competitive advantage. Our range of services including our Managed Database service, database infrastructure consulting and Microsoft business intelligence consulting and managed services are geared towards the design, customisation and support of infrastructure that delivers reliable and sustained peak performance.

Our technical consultants understand your database and business intelligence needs and issues and can develop proven, best practice, cost effective, sustainable and measurable solutions. We have extensive experience and expertise to take ownership of critical deliverables, reduce risk and deliver successful outcomes. This allows you to realise cost savings, remove complexity, operate more efficiently, improve the return on your investment (ROI), and be more proactive.





​Out Managed Database service will enable you to:
  • Reduce risk through a dedicated team of certified DBAs providing remote 24x7x365 database administration with structured SLAs.
  • Free up internal IT staff to focus on more important business-related projects.

Expect our Database Infrastructure Consulting services to:

  • Reduce database infrastructure TCO including licensing, hardware, and support fees.
  • Deliver proven mature solutions delivered on time and within budget.
  • Provide answers to your database-related issues or concerns.
​Our Microsoft Business Intelligence Consulting and Managed Services will:
  • Allow you to make better, faster and more informed decisions at all levels in your business.
  • Deliver a cost-effective solution with on-going lower TCO.
  • Enable you to leverage your existing software investment.
What we offer


We offer a range of professional and managed services to ensure continuing high performance and maximum availability of your database and business intelligence solutions including:

  • Managed Database: Remote 24x7x365 database management and administration of SQL Server and Oracle.
  • Database Infrastructure Consulting: Database health check, upgrades, migration, strategic consulting, performance tuning and troubleshooting, consolidation, high availability and disaster recovery, SQL database development, database staff augmentation.
  • Microsoft Business Intelligence Consulting and Managed Services:
    • Big data analytics
    • BI strategy review
    • BI competitive migration (including Cognos, Business Objects)
    • Analytics cube and development design
    • BI proof of concept
    • Data mart and data warehouse design and development
    • Reporting design and development
    • Data extraction, transformation and load (ETL)
    • Mobile BI solutions
    • Self-service BI
    • Managed BI support solutions.




Why work with Dimension Data?


We have a dedicated team of 45+ staff within our Database Services practice, making it the largest commercial database server DBA and consulting team in Australasia.
​Database Services has been in operation for over 12 years and has extensive experience and intellectual property across the full range of database infrastructure, Microsoft business intelligence consulting, and managed and database support services on offer.
Our Database Services practice works closely with the teams that deliver our Microsoft Solutions Infrastructure and Microsoft Solutions Application Infrastructure to deliver complete, consistent and coherent Microsoft solutions within the one Dimension Data project team.