Re-invention for digital leadership
Digital disruption may be driven by new entrants, but incumbents are executing some amazing self re-invention in response – redefining what business they’re in, transferring their core competencies to new areas, and setting up digital units that compete with their mainstream business. Here are four inspiring examples of self re-invention for digital success.
Small, cloud-based companies like Molecular Health are acting as a catalyst of transformation for large, established healthcare and pharmaceutical companies. They’re using secure, compliant cloud computing to push forward the frontiers of precision medicine.
Don’t think of yourself as tied to one industry – reapply your core competencies in new ones. Discovery moved from healthcare, to insurance, to banking, using data analytics to extend the customer relationship.
Even the largest financial services organisations can transform themselves into digital leaders. Barclays’ approach was to think the unthinkable, move boldly before it needed to, and not be afraid of disrupting itself.
Culture as a business accelerator
This set of articles looks at how you can achieve competitive advantage by concentrating on your culture. We examine why culture matters to customers as well as employees, its role in talent management, how it's changing workspaces, and why it's important in supplier relationships.
How a digital service with a human touch can drive commercial stardom. Tony Hsieh, former CEO of online retailer, Zappos, knew that if you concentrate on a culture of customer service – and chase the vision, not just the money – success will follow.
How technology can help talent management in a distributed enterprise
How to create workspaces that work for every generation in your workforce
How to win the war for talent by giving millennials what they want from work
The value of collaborative sourcing - why it pays to care about culture in the supplier-buyer relationship
Why it pays to care about culture in the supplier-buyer relationship
How top employers increase shareholder value by concentrating on culture
How a consistent brand message for customers and employees delivers competitive advantage