You’ve incorporated Microsoft Dynamics 365 into your processes, effectively migrating it to the cloud, and allowing for uninterruptible collaboration between you, your employees and your clients, in one central, modernised space. That’s why yours is a business that has embraced the hyperconnected state of the world.
If you’ve also selected Microsoft Teams as your primary communication application, the great news is you can now quickly and easily integrate user numbers and call plans with Teams, via the Administration Portal.
Introducing, Operator Connect – seamless Teams calling using Dimension Data’s large voice over internet protocol backbone.
Sign up with Dimension Data before the 31st of December 2021 and all new clients will receive 10% off our calling plans. Qualifying organisations can also benefit from a fully funded Modernise Communications workshop which will help support the transition to fully integrated voice and the business critical additions that are offered by NTT and Dimension Data. Get in touch with us to find out more and take advantage of these offers.
What you get from Operator Connect with Dimension Data
Telephone services
Flexible call plans, to meet your every business need.
99.99% availability.
Emergency call services.
Benefits to your business
Compliance tracking and recording.
Dynamic E911.Video interoperability.
Call queuing.Always-on support services.
World-class support
Unrivalled experience in providing the best in telephone services, coupled with our Microsoft Gold Partnering, active for over 10 years, means that Dimension Data gives you guaranteed reliability when it comes to your business’s voice over needs.
Always available support services are included and provide ongoing maintenance and upgrades for your voice over infrastructure, to ensure the best possible experience.
Why choose Dimension Data?
Dimension Data Partnership with NTT
We have partnered with NTT to provide with Operator connect which is just the right solution for your organisation.
Top 5 Global IP backbone
Ranked by CAIDA's ASRank
Network Services in 190+ Countries
99.99% Guaranteed service availability
4.1+ Average MOS*
*Mean Opinion Score
Microsoft Intelligent Communications Partner of the Year
Fraud detection and prevention
SBCs and SIP Proxies
Operator Connect from Dimension Data, isn’t just an integrated voice capability
Cloud deployment framework
With a cloud framework devised and perfected using our vast experience in voice migration, we can craft a seamless transition for your business to cloud collaboration and communication, via Operator Connect.
What’s more, Dimension Data is one of the first to launch Microsoft Teams call plans, with an end-to-end service for every stakeholder – from general staff to your IT team, and even your customers.
Support services built-in
We provide unmatched support for your internal IT staff, empowering them with the knowledge and capabilities to keep your voice service streamlined and uninterrupted.
Through a single point of contact, access to our connected Microsoft support team is unlimited and fast.
We’ll manage and monitor your calling and meetings environment so that you have access to your voice over history in a single space.
A fully customisable solution
Our voice over service is a fully customisable product. Add and subtract a vast array of capabilities in our solution, so that you get the features specific to your business needs, while you only pay for what you use. These could include:
Compliance recording
Video Interoperability
Contact centre
Call Queue
Support Services
