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Never before has technology played a more critical role within organisations – both operationally and strategically. The need for greater agility and performance was already on the minds of many leadership teams – the pressure to innovate was already prevalent. Creating superior employee and customer experiences, as well as driving better efficiencies has seen many senior leaders turn to the virtues of a hybrid IT environment to deliver resources at scale. Enterprises had to reimagine their business models with a complete dedication to technology in order to adapt and survive.

At Dimension Data, we partner with organisations to unlock their potential using intelligent technology. To this end we have recently initiated a platform called FutureProof, in association with Business Day. In this series of virtual sessions we bring together industry leaders to share insights and best practices that will help organisations promote readiness and agility for the ever-changing market conditions, improving the ability for businesses to respond, survive, and thrive.

Series One: Hybrid Cloud - building resilience and agility in a rapidly changing world
Series Two: Hybrid Customer Experience - digital transformation and customer experience in the new world

Be a part of our second FutureProof event on hybrid customer experience

Join our panel of industry experts to discuss and explore the rise of Customer Experience as a key driver of sustainable business value creation.