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Building resilience and agility in a rapidly changing world

Over the last 12 months; the rate of change in the global business environment has accelerated more rapidly than we have ever experienced.  In fact some observers claim that in the last 12 months; we have compressed more than 5 years of change, disruption and advancement in business operations as a result of the Covid-19 pandemic. This level and speed of change brought with it significant existential risk to many organisations and industries even.

In such a climate; resilience and agility have been the most critical features that organisations have had to have to ensure survival and to thrive.  Organisations who were already committed to technology pre-Covid were undoubtedly those who secured themselves with greater agility when the pandemic hit.

The recent and inaugural edition of FutureProof with Dimension Data, in association with Business Day explored how leading organisations leveraged information technology – with a focus on Hybrid Cloud – to introduce and strengthen resilience and agility in their organisations.

“The pandemic had a massive impact on our business.  One of our responses was to split our management team into two groups: one to manage the immediate challenges, including safety issues, while the second group responded to the needs of the business. The management teams were empowered to make decisions given that these needed to be made quickly.” Said David Munro, CEO of Liberty Holdings Limited in an interview with Mudiwa Gavaza of Business Day; host of FutureProof.

Over the last 12 months; the rate of change in the global business environment has accelerated more rapidly than we have ever experienced.  In fact some observers claim that in the last 12 months; we have compressed more than 5 years of change, disruption and advancement in business operations as a result of the Covid-19 pandemic. This level and speed of change brought with it significant existential risk to many organisations and industries even.

In such a climate; resilience and agility have been the most critical features that organisations have had to have to ensure survival and to thrive.  Organisations who were already committed to technology pre-Covid were undoubtedly those who secured themselves with greater agility when the pandemic hit.

The recent and inaugural edition of FutureProof with Dimension Data, in association with Business Day explored how leading organisations leveraged information technology – with a focus on Hybrid Cloud – to introduce and strengthen resilience and agility in their organisations.

“The pandemic had a massive impact on our business.  One of our responses was to split our management team into two groups: one to manage the immediate challenges, including safety issues, while the second group responded to the needs of the business. The management teams were empowered to make decisions given that these needed to be made quickly.” Said David Munro, CEO of Liberty Holdings Limited in an interview with Mudiwa Gavaza of Business Day; host of FutureProof.

While the business previously ran a stream of parallel strategies, during the Covid crisis these were all condensed into one stream which focused on three elements: simplifying the business as much as its possible; evolving as quickly as possible in order to drive up competitiveness; and transforming the group to become a modern, digital business.

A panel including Dr Setumo Mohapi – Chief Go To Market Officer at Dimension Data Middle East & Africa; Raymond van Dongen – Global Business Director for IT at PayU; and Carl Snyman – Principal Solution Architect at Acacia discussed the importance of Hybrid Cloud solutions to drive innovation competitiveness and future-proofing businesses in these turbulent times.

The consensus from FutureProof is that digital transformation is no longer a ‘nice-to-have’ but rather a business imperative vital to an organisation’s future sustainability. Never before has technology played such a critical role both from an operational and strategic role.

Highlights from the NTT Dimension Data 2021 Hybrid Cloud Report  – developed from a study of 950 senior business and IT executive leaders in 13 countries across five industry sectors; were also shared at the session. According to the Report; more than two-thirds of the respondents  agreed that business agility and the ability to respond to change will be driving decision-making over the next 12 months. Furthermore; the Report also found that the biggest driver towards adoption hybrid cloud lies in reducing cost inefficiencies in IT operations.

Download the 2021 NTT Dimension Data Hybrid Cloud Report here

Stay tuned for the next event in the FutureProof Virtual Series where we bring industry leaders together to share insights and practices that promote business readiness for an unpredictable future.