How can we help your business?
An engaging customer experience allows your organisation to present itself in the best possible light, enhancing your reputation and strengthening customer retention. Our complete suite of CX services support an integrated, automated and optimised business strategy that keeps customer satisfaction at its core.
Our Intelligent Customer Experience Offerings
Leverage the value of business process automation
Source multilingual omnichannel customer experiences from a digital outsourcer with global capability.
Empower employees with workforce optimisation
Help your team to deliver personalised customer experiences.
Create automated experiences using AI and robotics
Enhance customer interactions and support employees with robotic process automation (RPA) and AI.
Employ data-driven decision-making
Use data analytics for real-time insights into what your customers experience.
Deliver a consistent service experience
Use omnichannel CX to deliver personalised customer journeys and memorable interactions.
Our Services
See how Intelligent Customer Experience can help your organisation
Why choose Dimension Data?
Deep industry experience
We service clients across all sectors including financial, health, telecommunication, manufacturing and government sectors.
Global expertise leveraged locally
By leveraging our relationship with NTT, we're able to provide best suited solutions to our customers
Global partnerships
Connected with the industry’s most trusted strategic alliance partners.
Outcomes execution focused
We partner with our customers to develop solutions that solve business problems.
