Our site uses cookies to make it work and to help us give you the best possible user experience. By using our site, you agree to our use of cookies. To find out more about cookies and how you can disable them, please read our Cookies statement
You can manage your cookie settings by turning cookies on and off.
Click on the different cookie  headings to find out more about the types of cookies we use on this site and to change your settings. Please be aware that if you choose to turn off  cookies, certain areas of our site may not work and your browsing experience may be impacted.

For further information on how we use cookies, please see our cookies statement.

Strictly Necessary Cookies

These cookies are essential for the technical operation of and proper functioning of our site  and enable you to register and login, to easily move around our site, and to access secure areas. Without these cookies our site won't function properly.  

These cookies are required

Marketing Cookies

These cookies allow us to advertise our products to you and allow us to pass this information on to our trusted third parties so that they can advertise our products to you on our behalf. All information these cookies collect is aggregated and therefore anonymous. No personal information is shared to third parties. Any personal information collected while using our website could be used for direct marketing from Dimension Data only.

Performance Cookies

Performance cookies allow us to collect aggregated and anonymous data on how our site is used, such as the number of visitors to our site, how you navigate around and the time spent on our site and also to identify any errors in functionality. These cookies also help us to improve the way our site works by ensuring that you can find what you’re looking for easily, to better understand what you are interested in and to measure the effectiveness of the content of our site. 
21 October 2020

Dimension Data expands next-generation Managed Services offering to accelerate client innovation across the Middle East

The global Managed Services platform will provide a centralised, agile, and automated delivery service for organisations by leveraging Managed Services centres in Saudi Arabia and United Arab Emirates

Dubai, United Arab Emirates – Dimension Data, a leading global technology integrator and managed services provider, today announces the expansion of its next-generation Managed Services to help clients streamline operational efficiencies and drive business outcomes across the Middle East. 

As the economy rebounds from the effects of the COVID-19 pandemic, Dimension Data has expanded its Managed Services capability across Saudi Arabia and United Arab Emirates to support businesses as they recover and reinforce their digital transformation efforts. Dimension Data’s global Managed Services platform offers data-driven insights and real-time reporting, managing over 9,000 IP networks and supporting over 13 million users across the globe. The Managed Services centres in Saudi Arabia and United Arab Emirates complement Dimension Data’s global Managed Services platform and operate in accordance with local in country data sovereignty laws.

Mohammed Hejazi, Managing Director for Dimension Data Middle East, said, “the way in which we work has shifted and remote working has brought a new set of challenges. With rapidly changing situations, organisations expect partners to quickly provide new services to enable them to manage, or accelerate, additional requirements.” 

“The boost in productivity will increase data traffic as well as the possibility of attacks on customer networks. Reducing security risks is one of the top reasons for considering a managed services provider. The intent in the Middle East is to proactively monitor client networks and support remedial activities through the Security Operations Centre (SOC) and the Network Operating Centre (NOC),” he added. 

Dimension Data’s goal is to allow organisations to focus on their main core business while leaving their day to day IT and Security operational tasks to the subject matter experts. Dimension Data has the expertise in understanding clients pain points, thus pushing the organisation to provide tailored solutions through the rich portfolio which includes different flavours of managed services, like 24/7 proactive support, reactive support, on-site interventions, managed client platforms or used Dimension Data platforms in addition to application managed services.

Dimension Data’s approach to managed services builds on its proven track record of managing and integrating multi-vendor solutions by bringing together its cross-technology portfolio of managed services, delivered through a single scalable and secure platform.

“The next-generation Managed Services offering gives you the data you need to enable IT and operations teams to focus on more strategic, value-add tasks and drive business performance,” said Hejazi.