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Dimension Data provides reliable, high-quality tailored ICT solutions to a global client base, and has the human capital and financial strength to accelerate research and development, enabling exponential growth. 

Supporting and enabling business strategy 

Our extensive relationships with local suppliers further extends our reach and local market knowledge, wherever our clients wish to go. Through our in-depth understanding of your business and technical requirements, we deliver flexible, highly reliable and competitively priced end to end ICT services. 

Our resilient infrastructure, reliable service and extensive reach will support your growth strategy in Africa.

Extensive Reach

Dimension Data has made significant investments in major undersea cables – SEACOM, EASSy, APG, SJC, SMW5, EIG, LION, SAFE, ACE, SAT3, Indocom/KDN, and WACS - providing access to over 500Gbps of international high speed bandwidth.

› Largest aggregator of VSAT and last mile.

› 78 points of presence (PoPs) across Middle East and Africa and 4 International PoPs.

› Access to 500Gbs of undersea cables.

› 11000 m2 of data centre space. 

Reliable Service

Dimension Data offers best-in-class SLAs to address network availability, security and reliability. 

› 24/7 monitoring and support for quick service delivery and improved operational management.

› Software-defined network to enhance connectivity, inter-connectivity and virtual cross connect. 

› Dedicated client managers and service teams to ensure quick turnaround times.  

› Near real-time visibility into the performance of all technology and infrastructure; access to near real-time insights, and technical, operational and business reports anytime and anywhere. 

› Using proactive and predictive security practices in line with compliance, governance and risk standards to protect your assets, people and reputation. 

› Designing security to be embedded, integrated and deployed across all technology solutions, policies and controls. 

Resilient Infrastructure

Premier global data centres, a high-capacity, low-latency tier-1 IP backbone, and 24/7 support ensure secure, reliable connectivity throughout the continent. 

› TIA-942 Tier 3 data centre design principles to ensure full continuity. 

› Multiple connectivity failovers through wireless and satellite links. 

› Fully redundant fibre optic network. 

Our wholesale purpose:  

› To enable the world’s telcos to provide internet services to their clients in Africa. 

› To monetise existing infrastructure investments to lower our incremental cost. 

› To build the largest wholesale connectivity and cloud business in Africa.

Why Dimension Data? 

We have one of the largest pan-African networks and extensive relationships with local suppliers, benefiting from our knowledge of local markets. Access to a leading, flexible, and reliable ICT Infrastructure Services, putting you in control anywhere in the world.
We are one of Cisco’s largest and most strategic partners. This Cascades to Sub Saharan Africa where Dimension Data is not only Cisco’s number one partner, but when considered with capability, certifications, footprint and skills, we are their most capable partner. 

  • This experience, pedigree and leverage affords a very specific benefit to carriers as our business partners utilising the existing customer interface. 

  • Throughout the lifecycle we can bring significant value in conjunction with the carrier and partner SP services. 

  • Dimension Data has the ability to not only negotiate deep discounts and offer Cisco products through either the new or Refresh program, but also insure this is a fit for purpose solution. 

  • To this point Dimension Data can assist to design with the SP, order, fulfill, test and prep in our distribution centers, deliver, install and support. As such this makes the SP a 'virtual Cisco Partner' and as such advance and extend potential offers. 
  • Dell Technologies and VMware bring together a broad portfolio of leading-edge technologies, best-in-class services and deep expertise to accelerate the most comprehensive digital agendas of world-class business. 

  • Complete managed services portfolio including networks, data centers, security, mobile, communications, collaboration, and contact centers. 

  • Responsiveness, product integration, and global capabilities provide a consistent client experience globally. 

  • A highly scalable infrastructure and technical expertise to deliver a scalable, flexible, and reliable platform for mission-critical hosted applications. 
  • Office 365 E5 launch partner 

  • Global Elite Partner 

  • Skype for Business 

  • Skype Operations Framework (SOF) launch partner

  • Country and Regional Partner of the Year Awards 

  • 20+ Global Partner of the Year Awards over 10 years 

  • 5100 certifications 

  • 350 MCSEs and 9 Masters 

  • Member of Microsoft’s Infrastructure and Azure Business Partner Advisory Council  
  • AWS
  • Gold partner

  • Strategy alignment