Employees will always be your first brand advocates and the people who deliver your customer experience. They are the heart and soul of your company, the key to your success, your unique differentiator, and your competitive advantage.
Focusing on enabling employee experience, sustainable employee engagement, and employee well-being through digital transformation and employee-centred technology will boost productivity, engagement, retention and satisfaction.
As Richard Branson said, “Loyal employees in any company create loyal customers, who in turn create happy shareholders.”
Learn more about how we can help you deliver your business outcomes
In their report Employee Engagement: Paving the Way to Happy Customers, Aberdeen Group outlined the business benefits employee engagement can produce and how a strategic approach to improving the employee experience can deliver better customer service. In addition to a much higher customer loyalty rate, the report shared insights into the impact greater employee engagement can have on the customer experience.
At Dimension Data
We provide powerful integrated solutions across the people life cycle (talent management, experience management and people analytics) to enable HR leaders to accelerate business growth. We focus on Human Experience Management (HXM), designing and delivering software based on what your employees need, how they work and what motivates them which in return gives your employees the power to transform your customer experience.Partnering with:
To help our clients choose the best enabling technology and solutions in relation to their needs.
Value we offer
World Class expertise
We have domain specialist expertise across SAP, Oracle and Workday as well as cross industry experience in creating value-adding HXM solutions, with medium and long term support both from an application and cloud managed service perspective. We provide world class OEM platforms plus unique enhancements for differentiation and innovation.
Trusted Advisors
Not only do we assist with creating an integrated intelligent HCM to HXM experience across the people life cycle, we also provide insight into HR trends, assisting clients to align to global best practice which is relevant to their market and industry.
Platform Optimisation
We make life simpler
We focus on risk reduction to ensure integrated, aligned and well-governed processes which will allow for identification of automation ready processes unlocking unique value drivers and business return on investment. We enable process efficiency gains for our clients through data analytics and automation.
