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Exceed customer expectations by delivering a personalised intelligent customer experience whenever – and wherever - they encounter your brand.

In the customer experience economy, every interaction is an opportunity to build relationships, strengthen brand loyalty and grow your business. We help you leverage insights from data to deliver context-appropriate information and personalised experiences across channels and touchpoints. Our holistic approach to Customer eXperience aligns people, processes, systems and workflows so all areas of the business can provide better service to customers.

Our Intelligent Customer Experience Solutions

Secure by design

Our customer experience solutions provide a secure customer experience that allows your organisation to present itself in the best possible light to enhance your reputation and strengthen your customer retention. Keeping customer satisfaction at the core we provide secure by design services that integrate, automate and optimise your business strategy.

Support Services

Explore Support Services

Managed Services

Explore Managed Services

Technical Services

Professional Services

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Why choose Dimension Data?

Platform Delivered Services

Our deep technical skils and fully automated and orchestrated managed services platform underpin our security operations capability.

Certified Professionals

Our security professionals are certified to the highest levels across multiple vendors, technologies and industry standards.

Interlock with NTT Security

We leverage our relationship with NTT Security, one of the largest MSSPs in the world, to provide the best solutions for our clients.

Integrated Business Continuity

Our leading business continuity offering, the largest in Sub Saharan Africa, is committed to global standards for holistic enterprise resilience.