Our research highlights employee experience (EX) as being a top C-suite priority, with 94% of CEOs linking EX improvements to bottom-line success.
The EX focus is now on technology that empowers employees and enhances their efficiency, with an emphasis on collaboration and mobility for seamless experiences. With automation on the rise, organizations are leveraging the cloud to enable dynamic EX and bolster security.
NTT DATA offers data-driven insights to help you excel in EX.
Our comprehensive report is based on interviews with 1,442 customer experience (CX) and EX decision-makers, in various roles, across 14 sectors and 25 countries.