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Banking services should be at everyone’s fingertips

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Statistics point to the future of banking

Helping an emerging economy to grow

‘We have to reach over 350 million domestic customers.’

Arundhati Bhattacharya - Former Chairman, State Bank of India

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Why put banking in customers’ hands?

Connecting customers to their money is crucial

‘Technology is revolutionising today's banking. It has suddenly exploded the possibilities and the options for the consumer.’

Mrutyunjay Mahapatra - Chief Information Officer, State Bank of India
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Available

Banking services are available through a variety of channels

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In-touch

Understanding needs and innovating to meet them

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Effortless

Mobile banking options can handle everything branches do

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Broad coverage

Banking options are available wherever customers are

Making banking simple – as it should be

‘We have banking in our hands.’

Harshul Gupta - Textile merchant and SBI customer

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Inclusive banking grows economies

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A bank for a nation

‘A branch is a branch until you connect them all together. Then it’s a bank.’

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Network size and availability
Online services for branches
Access to financial services
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Network downtime
Errors and technical problems
Customer/employee frustration

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The just-right partner

‘Dimension Data has come through with flying colours.’

Transforming banking in a digital world with…

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Digital infrastructure

A fast network and digital applications provide a better customer experience.

Learn how to drive business agility with digital infrastructure.

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Digital workplace

The integrated IP network powers all the bank’s business processes in high-tech cities and remote rural areas.

Learn how you can embrace your employee workstyles with digital workplace.

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Cybersecurity

Banking regulations and customer needs require proficient security systems to ensure confidentiality.

Learn how your business can risk less and achieve more with cybersecurity.

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More about SBI’s banking success

‘You know you’re doing great things when your work has a positive effect.’

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Case study video

SBI helps people access financial services with mobile banking.

More about digital business and emerging economies

Digital infrastructure

Discover the latest digital infrastructure trends for 2018.
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Cybersecurity insights

Read the 2018 Global Threat Intelligence Report.
Visit the site

Digital workplace

What does the future hold for digital workplace? Here are our 2018 predictions.
Read the blog

Download the 2017 Digital Workplace Report.

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