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Back to Open Opportunities

Product Specialist

Product Specialist
Sydney, Australia

Looking for the next step in your career? Enjoy a challenge?  Do you have an ambition for innovation? Want to make a difference?

If you join our growing global team, you’ll be working for an industry leader with offices across five continents, in over 47 countries and more than 28 000 employees.  You will work with some of the leading world brands across the Fortune 100 and  Fortune 500 companies – who are all relying on Dimension Data to help them use the power of technology to achieve their ambition in this digital era.You’ll be part of a team who’s passionate about making a difference to the way technology shapes how we live and work – whether it’s protecting the rhino, connecting the G20 Summit, or revolutionising cycling, giving you the opportunity to do great things.

You’ll be joining a Global Top Employer, recognised for investing in talent because people are at the heart of our success. You provide the skills, passion and ideas, and we’ll provide the platform to realise your ambitions.Great talent. Great teams. Great work. Great opportunities.

Want to be part of our team?

Licensing Specialists work closely with the Solutions Sales Specialists to provide our valued Clients quality service, primarily in NSW. With licensing expertise and operational skills, you will be responsible for adding value to the sales process.

What you'll be doing

Provide quotations (new business & renewals) to our Clients within required SLA across multiple vendors (i.e. Microsoft, VMware, McAfee, Citrix, Adobe, Symantec) 

Efficiently and accurately provide information on software licensing and end user devices to Clients  

Educate Clients on vendors new products and changes 

Respond to Clients general requests (i.e. assistance with vendor portals) 

Provide administrative and solution support to the Solutions Sales Specialists 

Identify deal registration opportunities 

Deliver cost modelling options (primarily Microsoft) 

Compile Microsoft true up tables 

Microsoft order processing (direct agreements only) 

Preparation of contracts/agreement handling 

Reporting (i.e. purchase history reports) 

Back order management 

Maintenance of pricing catalogues (customer & internal) 

Training (i.e. internal staff on licensing sales operations) 

Liaising with vendors and distributors 

Contribute to operational process improvement 

Support the national Mobility & Software Services team
Escalation point for licensing operational issues 

Assist with Client monthly newsletters 

Proactively seek to generate additional sales from Clients 

Keep abreast of vendor/licensing changes, new products, promotions 

Good understanding of sales operations processes 

Participation in Client meetings  

What would make you a good fit for this role?

Join our growing global team and accelerate your career with Dimension Data. Apply today.

Diversity in Dimension Data

Dimension Data is an equal opportunity employer with a global culture that embraces diversity.  All qualified applicants will receive consideration for employment and will not be unfairly discriminated against on any arbitrary ground including race, colour, sex, religion, national origin, veteran status, disability, gender identity, sexual orientation, or other protected category.

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