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Back to Open Opportunities

Sales Administrator - Team lead

Sales Operations and Support
Petaling Jaya, Malaysia

Looking for the next step in your career? Enjoy a challenge?  Do you have an ambition for innovation? Want to make a difference?

If you join our growing global team, you’ll be working for an industry leader with offices across five continents, in over 50 countries and more than 30 000 employees.  You will work with some of the leading world brands across the Fortune 100 and  Fortune 500 companies – who are all relying on Dimension Data to help them use the power of technology to achieve their ambition in this digital era.You’ll be part of a team who’s passionate about making a difference to the way technology shapes how we live and work – whether it’s protecting the rhino, connecting the G20 Summit, or revolutionising cycling, giving you the opportunity to do great things.

You’ll be joining a Global Top Employer, recognised for investing in talent because people are at the heart of our success. You provide the skills, passion and ideas, and we’ll provide the platform to realise your ambitions.Great talent. Great teams. Great work. Great opportunities.

Want to be part of our team?

The Senior Sales Administrator will be found in operational environments where there is enough sales work to justify the services of more than one Sales Administrators. Generally speaking Senior Sales Administrators can report to Sales Administrator Team Leaders, Sales Operations Managers or Sales Managers and Leaders.

The Senior Sales Administrator acts as the key support person to the sales teams. They assist members of the sales force by performing all sales order related administration.

What you'll be doing

Sales Administration

These staff members contribute to operational sales effectiveness by establishing relationships with Client Sales Management and co-ordinating every day interactions of the Sales Administration Team dealing with, prioritisation, workload balance, queries and general information sharing.

Senior Sales Administrators are typically assigned to support one or more Client Managers and/or Sales Specialists. Their day to day duties include providing quotes for clients either from direct requests or on behalf of the Sales team. This might involve a degree of product pricing where the Sales Administrator sometimes has the ability to influence the price and margin, by suggesting different products dependant on lead times, promotions, alternative suppliers and programmes. Once the order is raised they will check the quotes to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied.

They may be required to manage aspects of the purchase order process by generating, distributing and administrating purchase orders. When necessary they will receive goods on behalf of the sales team and deal with the received goods appropriately.

They manage vendor costs in conjunction with commercial colleagues and ensure access to vendor pricing.

When sales orders are received they process and administer the sales orders. They administer general sales related documentation through receiving, labelling, sorting, filing and distributing as is required.

They capture data and maintain systems as is required by the sales process and sales team. They will also use the systems and data to produce reports when necessary.

In general they provide administrative support to the sales force when it is required. Their success is determined by the client service orientation, their team work and management skills and their ability to manage their assigned work processes.

Behavioural Skills

Senior Sales Administrators have a proactive approach, pay attention to detail, have good verbal and written communication skills and have a service oriented aptitude. They demonstrate a positive attitude towards work and can manage assigned job processes. They are able to cope well under pressure and are well organised individuals. They have good interpersonal skills and can interact with a variety of internal and external stakeholders across all levels in the organization.

What would make you a good fit for this role?

Join our growing global team and accelerate your career with Dimension Data. Apply today.

Diversity in Dimension Data

Dimension Data is an equal opportunity employer with a global culture that embraces diversity.  All qualified applicants will receive consideration for employment and will not be unfairly discriminated against on any arbitrary ground including race, colour, sex, religion, national origin, veteran status, disability, gender identity, sexual orientation, or other protected category.

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