Our site uses cookies to make it work and to help us give you the best possible user experience. By using our site, you agree to our use of cookies. To find out more about cookies and how you can disable them, please read our cookies statement. 

Cookie Settings

You can manage your cookie settings by turning cookies on and off.

Click on the different cookie  headings to find out more about the types of cookies we use on this site and to change your settings. Please be aware that if you choose to turn off  cookies, certain areas of our site may not work and your browsing experience may be impacted.

For further information on how we use cookies, please see our cookies statement. 

Strictly Necessary Cookies


These cookies are essential for the technical operation of and proper functioning of our site  and enable you to register and login, to easily move around our site, and to access secure areas. Without these cookies our site won't function properly.  

These cookies are required

Performance Cookies

Performance cookies allow us to collect aggregated and anonymous data on how our site is used, such as the number of visitors to our site, how you navigate around and the time spent on our site and also to identify any errors in functionality. These cookies also help us to improve the way our site works by ensuring that you can find what you’re looking for easily, to better understand what you are interested in and to measure the effectiveness of the content of our site. 

Marketing Cookies

These cookies allow us to advertise our products to you and allow us to pass this information on to our trusted third parties so that they can advertise our products to you on our behalf. All information these cookies collect is aggregated and therefore anonymous. No personal information is shared to third parties. Any personal information collected while using our website could be used for direct marketing from Dimension Data only.

Customer experience

Create customer experience strategies to deliver business value

Our customer experience solutions empower you to create personalised digital experiences

The customer is at the heart of the modern enterprise. Their ability to interact seamlessly with you across multiple channels can have a real impact on the success of your business. Our customer experience management expertise can help you turn customer interactions into business value, while reducing the cost of those interactions through the implementation of machine learning, artificial intelligence and robotic process automation. We can also help you optimise your workforce to increase employee engagement and customer satisfaction.

Our solutions

Customer analytics

Customer analytics

Take advantage of customer analytics to deliver outstanding customer experiences.

Read more
Customer engagement hub

CX automation

Drive business efficiency though customer experience automation.

Read more
Omnichannel experience

Omnichannel customer journey management

Optimise your omnichannel strategy to drive experience-centric customer engagement.

Read more
Workforce optimisation

Employee experience and workforce optimisation

Create great customer experiences by improving workplace productivity.

Read more


Case studies

Accelerating your ambitions