Dimension Data wins TSIA STAR Award for Transformation of Support ServicesBlog
Last week, we were delighted to learn that we had won the 2018 Technology Services Industry Association (TSIA) STAR Award for Transformation of Support Services. Since its inception in 1990, the STAR Awards have become one of the highest honours in the technology services industry, recognising commitment to outstanding innovation, leadership, and excellence.
Winners of this prestigious award undergo the rigorous STAR Awards evaluation process. The Transformation of Support Services award honours those that have transformed their Support Services organisation to keep pace with industry digital transformation. In order to win, we were required to demonstrate that we had excelled at “best practice” and is truly “innovative” in today’s technology industry. We also had to showcase our best practices that have positively impacted the company, our customers and employees, ultimately improving business efficiency, growth and profitability.
We are incredibly proud to receive this award from the TSIA. For Dimension Data, this achievement establishes our services as being amongst the best in the industry having been up against the likes of Cisco, SAP and Sum Total, also finalists in this category.
A truly global team effort, this is the largest transformation programme in our history with our two Global Delivery Centres (GDCs) supporting over 14,000 client contracts across five regions and 47 countries and servicing our clients in 14 languages.
We have drastically improved our client experience through our new data driven, platform enabled approach helping our clients to adopt technology and services more effectively to support their business objectives. This win is a testament to all those who have worked together to make this transformation a success.
Dilip Kumar from Dimension Data Group Services, COO Delivery accepts the TSIA Star Award