Vigorous growth requires matching services
Sinar Mas Land is the largest and most diverse property developer in Indonesia. Founded in 1972, Sinar Mas Land has long-term investments in major commercial buildings, hotels, and resorts, and is involved in property development and leasing. The company is headquartered in Singapore, and listed on the Singapore Exchange. The company is engaged in business deals in Indonesia, China, Malaysia, London, and Singapore, and employs more than 6,200 people.
Formerly known as AFP Properties, Sinar Mas Land was created in 2011 with the merger of two commercial property organisations, PT Bumi Serpong Damai and PT Duta Pertiwi Tbk. A challenge for the IT department was to integrate these two environments to deliver new services to match business growth, as well as to systemise business processes to improve productivity, decrease costs, and provide more operational control.
Centralised IT to deliver faster
The company wanted to drive a new era of information for its community, which consists of subsidiary and joint ventures companies, as well as tenants. This meant changing from a shared service organisation to providing IT-as-a-service.
The company realised that if they did not provide IT services, they could risk members turning directly to cloud providers for services, and thereby introducing uncontrolled risk into the environment. They therefore wanted a solution that would enable them to support the IT requirements of its community, while maintaining control over security and compliance.