What peace of mind ‘always-on’ connectivity means for distressed parents
Parents need to be closely connected to the hospital. The network enables families to receive news 24/7, and to react to news if needed. Moreover, technology provides families with much-needed entertainment while they tend to their sick children in the hospital, improved service delivery, because civil servants work more productively.
The charity now fulfils their vision to provide a ‘home away from home’ for families. The underlying networking infrastructure is the foundation for other services providing entertainment to families. All the rooms and communal spaces are fitted with televisions.
A meeting room on the top floor is fitted with a projector, which is used for Board meetings and for networking functions. There are also children’s play areas, which parents can watch from digital screens in the kitchens while they prepare food.
IP Telephony handsets on every floor provide connectivity and the reception is open 24/7 and gets messages to families immediately. The infrastructure also provides connectivity for a security access card system throughout the building.
Ronald McDonald House South East Queensland can use the infrastructure as a blueprint to extend it to other Houses to provide the same experience for other families