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02 November 2015

Dimension Data named most valuable partner by Genesys

Dimension Data, the global ICT solutions and services provider, was named Most Valuable Partner 2015 by Genesys, the market leader in omnichannel customer experience (CX) and contact centre solutions in the cloud and on-premise. Dimension Data Australia received the MVP award for Asia-Pacific.

During an awards ceremony at Genesys’ industry-leading customer and partner event G-Force 2015, Dimension Data was recognised for its financial performance, year-over-year growth, and attainment of Genesys certifications beyond the partner tier requirements. Dimension Data is helping companies engage effortlessly with their customers, across all touchpoints, channels and interactions, to deliver consistent and exceptional customer experience.

Rob Allman, Dimension Data’s Group GM, Communications Business Unit said: “We’re proud to be recognised for our skills and expertise across the globe and in APAC, and our ability to deliver world-class solutions to our clients. Dimension Data and Genesys boast a 20-year relationship. To be voted most valued partner among its ecosystem of more than 500 partners demonstrates our ability to innovate and collaborate with the world's leading technology players.”

David York, Senior Vice President of Global Partners and Channels at Genesys, said: “Genesys is pleased to recognise Dimension Data for delivering global coverage and capabilities that help companies take customer experience to the next level. As a Genesys Gold Partner, Dimension Data is a leader in delivering great CX solutions that leverage the power of the Genesys Customer Experience Platform.” Dimension Data represents the elite in our partner community and sets the standard for our inaugural Global MVP award.”

About Dimension Data
Dimension Data uses the power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With a turnover of USD 7.5 billion, offices in 52 countries, and 30,000 employees, we deliver wherever our clients are, at every stage of their technology journey. We’re proud to be the Official Technology Partner of Amaury Sport Organisation, which owns the Tour de France, and the title partner of the cycling team, Team Dimension Data for Qhubeka. Visit us at http://www.dimensiondata.com

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