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29 March 2018

New network infrastructure enables Chinese multinational conglomerate expedite business services and improve performance

Singapore, 29 March 2018 Dimension Data, a USD 8 billion global technology integrator and managed services provider, has been appointed to build a new network infrastructure to support a leading global Chinese technology conglomerate. Under the agreement, Dimension Data will provide the client with a flexible data centre solution to alleviate their critical IT network issues and ensure quick system readiness under a stringent timeframe, which is an essential step to accommodate expansive data utilisation growth from the business.

While the conglomerate is no stranger to the global technology and social network scene, Malaysia represents their latest international foray. They were seeking a trusted long-term partner with global presence to help grow their business locally, and to facilitate timely system readiness with strong technical support. Dimension Data was chosen due to existing relations in China, as well as its proven track record and domain expertise in Malaysia.

With its venture into Malaysia, the company was faced with building local market awareness, while addressing IT network performance under challenging timelines. In addition, regional expansion was business-critical to support growing demands from the global market. To meet these requirements, Dimension Data proposed a new network infrastructure which included virtualised services in the data centre. With the agile and secured IT infrastructure in place, the conglomerate is now able to launch business services at a faster, smoother pace, while lowering the risks of hardware and system failures, thereby improving business users’ experience.

Today, the client is able to meet the needs of various business pillars comprising of Internet-related services and technology products. With the ability to seamlessly deliver scalable and secure data exchanges between the Business Units and the Global technology team, the conglomerate is now able to facilitate continuous enhancement to the quality, productivity and overall refinement of their services.

Following the deployment, the client has since been able to improve productivity in day-to-day operations and synchronise effectively between business units and global technology teams. This has improved their overall quality of performance and service, and reduced time taken to resolve IT issues.

“We are excited to be working with our client that is known for their commitment to continuous innovation and service excellence. Our solutions approach and implementation methodology will enable them to scale in a swift and secure manner. We are fully committed as a trusted partner to provide them with more cutting-edge solutions to meet their evolving business needs,” said Henrick Choo, Managing Director, Dimension Data Malaysia.

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About Dimension Data
Founded in 1983, Dimension Data is a USD 8 billion global leader in designing, optimising, and managing today’s evolving technology environments. This enables its clients to leverage data in a digital age, turn it into information, and extract insights.

Headquartered in Johannesburg, Dimension Data employs 28,000 people across 46 countries. The company brings together the world’s best technology provided by market leaders and niche innovators with the service support that clients need for their businesses – from consulting, technical, and support services to a fully-managed service.

In Asia Pacific, we operate in 35 offices across 13 countries. We help clients enable technology, operate their IT infrastructures and transform technology solutions that deliver value. It combines an expertise in digital infrastructure, cybersecurity, customer experience (CX), and digital workplace, with advanced skills in IT outsourcing, IT-as-a-Service, Systems integration services and training.

Dimension Data is a proud member of the NTT Group. Visit us at http://www.dimensiondata.com

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