
Why enable omnichannel communication?
Customer service goes beyond a phone call
‘Now we can do a meaningful analysis of the behaviour patterns of the customer and get back to them through the media used to contact us.’

Inclusive
Contact centre includes all major social channels

Customer-centred
Customers can use the channel of their choice

Time-saving
Dramatically reduces response times and allows just-in-time trading

Effective
Streamlined services lead to better communication
Transforming securities trading for a digital world with…

Digital infrastructure
Algorithmic trading, using effective big data analysis, has made Reliance Securities a pioneer in the industry.
Learn how to drive business agility with digital infrastructure.
Read more
Customer experience
An omnichannel contact centre enables customers to communicate through the channel of their choice.
Learn how you can create valuable relationships with customer experience.
Read more
Cybersecurity
Secure networks and data flow ensure the security of trader information.
Learn how your business can risk less and achieve more with cybersecurity.
Read moreAbout customer experience and in-time data
Read the 2019 Global CX Benchmarking Report
Our findings reveal a gap between CX ambitions and capabilities. Read our seven key insights into the global CX landscape and expert recommendations.
Read morePersonal interactions
Read this blog for more on delivering differentiated customer journeys.