Secure, seamless experience
We were awarded the contract to deliver and support the G20 network and desktop environment, known as G-Net. The overarching goal was for technology to be an enabler to the event: flawless connectivity and virtual desktop experience for media and delegates was fundamental to the event’s success.
We developed a cloud solution that delivered a fully consumptive solution for network, including WiFi, security, BYOD management, and a bespoke virtualised desktop for all the world leaders, dignitaries, media and secure guests.
It was made up of three components. Firstly, dual cloud platforms in Sydney and Melbourne delivered the vast majority of the services to the world leaders, media and delegates. Secondly, a secure wireless network was deployed inside the convention centre, and finally integration of 12 hotels and the convention centre created the entire secure zone.
This meant attendees were provided with wireless access to their BYOD devices, seamlessly and securely for communication and collaboration. It meant enabling print-anywhere functionality. It meant media updates, including live video, were able to be sent over converged infrastructure to the world.
A blended team of the Department of the Prime Minister and Cabinet and over 100 of our personnel members provided 24x7 on-site end-user and infrastructure support services during the event.
In addition to the two-day Leaders’ Summit in November, the virtual desktop experience was delivered to over 30,000 delegates as part of the four Sherpa meetings in the months leading up to it.
Consumption based services
Our IT-as-a-Service solution was unique because all the services were delivered on a consumption basis – meaning there was no capital expenditure for the Government, and it was not left with assets to depreciate once the event concluded.
‘We didn’t have to buy anything. Everything was brought on by Dimension Data. Within 24 hours after the event’s conclusion, it was all gone.’
The Government only paid for infrastructure and services while they were in use. Instead of an annual contract value, there was a weekly contract value. Once the event was over, the payment ceased. Even when taking into account the built-in redundancy with automatic failover to the Sydney cloud, the cost was still minimal compared to traditional hardware models.