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Heart Research Institute

Video length: 3:42 minutes.

Australia | Healthcare | Digital Workplace

The Heart Research Institute (HRI) uses technology to save lives

By using data security, HRI is advancing scientific research and combatting cardiovascular disease.

Download this case study (pdf, 176.07KB)


With more than 150 personnel working in 12 scientific groups, HRI needed a way to keep their data secure and available in a cost-effective way.

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HRI invested in a digital workplace solution which helps their scientists collaborate, improve their mobility, and provide a secure environment for data.

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The digital workplace platform allows researchers to work across multiple management groups, allowing them to differentiate themselves and deliver on their mission.

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Why HRI needed to invest in technology to advance scientific research

Scientists at HRI are at the forefront of conducting research to prevent, detect, and treat the world’s number one killer – cardiovascular disease. To do this, they need data security and the ability to collaborate from anywhere, at any time.

The Heart Research Institute (HRI) in Australia is a hub for scientific excellence in cardiovascular research. The Institute has more than 150 personnel, working in 12 scientific groups and collaborating with researchers in 20 countries.

HRI’s researchers have spent many years accumulating data, much of which continues to be valuable decades later. Because of the longevity of the data, keeping it secure and available is essential. However, some of the scientists were carrying their life’s work – all the programmes they’ve worked on at HRI, and every paper they’ve ever written – on their laptops. This put vital data at risk. At the same time the data needed to be available to collaborators across the globe.

To facilitate this they needed to move to a cost-effective consumption-based solution, getting the organisation ready for the digital era. The solution needed to secure data and applications while providing a mobile experience that was easy to use, as well as reducing the cost of desktop and application environments.

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How a cloud-first, mobile-first philosophy empowers life-saving research

Scientists can securely access data and collaborate on research programmes, across the HRI research facilities in Sydney and the world. With a digital workplace, they’re able to engage employees, promote collaboration, and attract new talent.

HRI invested in a digital workplace solution with the aim of engaging their employees, promoting collaboration and attracting new talent. The solution helps scientists collaborate, and provides both mobility for staff, and a secure environment for data.

The solution, based on Microsoft platforms and our digital workplace solution, epitomises a cloud-first, mobile-first philosophy. Mobility has enabled employees to improve their work-life balance across HRI’s locations in Newtown and The University of Sydney, and elsewhere globally.

The use of cloud services has changed the way HRI operates, with almost immediate value. This has included deploying new applications and migrating their core applications to the cloud. Using cloud services has allowed them to eliminate the need to project future demand as well as reducing the cost of procurement.

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What a secure collaborative workspace means to scientists

New technologies have fundamentally changed the way that scientists collaborate. They have more time to deliver on HRI’s mission of improving global health by understanding the causes and complications of cardiovascular disease.

The HRI now has a digital workplace platform to facilitate future growth. Scientists leverage the platform to accelerate collaboration in research programmes. Teams can now work across multiple management groups and sometimes simultaneously, which is fundamentally changing the way they work.

‘Previously if a group moved overseas, because it wanted to be in an environment working with other scientists you’d lose that link. Now the platform allows them to extend their collaborations and be involved in a wider scientific effort. Scientists are also ensured that their data is secure,’ says Dr Stephen Hollings, Chief Executive Officer, HRI.

HRI is utilising their investment to differentiate themselves in the competitive market to attract graduate scientists into the organisation. Research is a global market and through its cloudbased infrastructure they are able to compete and collaborate with similar organisations across the world. In turn, digital workplace technologies also promote talent and collaboration, further helping them deliver on their mission.

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