Our site uses cookies to make it work and to help us give you the best possible user experience. By using our site, you agree to our use of cookies. To find out more about cookies and how you can disable them, please read our cookies statement. 

Cookie Settings

You can manage your cookie settings by turning cookies on and off.

Click on the different cookie  headings to find out more about the types of cookies we use on this site and to change your settings. Please be aware that if you choose to turn off  cookies, certain areas of our site may not work and your browsing experience may be impacted.

For further information on how we use cookies, please see our cookies statement. 

Strictly Necessary Cookies


These cookies are essential for the technical operation of and proper functioning of our site  and enable you to register and login, to easily move around our site, and to access secure areas. Without these cookies our site won't function properly.  

These cookies are required

Performance Cookies

Performance cookies allow us to collect aggregated and anonymous data on how our site is used, such as the number of visitors to our site, how you navigate around and the time spent on our site and also to identify any errors in functionality. These cookies also help us to improve the way our site works by ensuring that you can find what you’re looking for easily, to better understand what you are interested in and to measure the effectiveness of the content of our site. 

Marketing Cookies

These cookies allow us to advertise our products to you and allow us to pass this information on to our trusted third parties so that they can advertise our products to you on our behalf. All information these cookies collect is aggregated and therefore anonymous. No personal information is shared to third parties. Any personal information collected while using our website could be used for direct marketing from Dimension Data only.

How to get hybrid cloud to live up to its promise


By Daniel Greengarten | Group Senior Vice-President, Sales, Managed and Cloud Services, Dimension Data and Kevin Leahy | Group General Manager – Data Centres

For established businesses, and those born in the cloud, hybrid cloud promises many benefits.

It allows you to develop and deploy applications, and get value from them, faster. It presents an opportunity to refactor legacy applications and place workloads on whatever platform is most appropriate.

It promises infinite scalability on demand, and the possibility of reducing capital expenditure, moving more towards consumption-based pricing models to match your business volumes.

In all, it promises to be the platform for digital business you’ve been looking for – one that moves as quickly (or as slowly) as your business needs to.

And, done right, hybrid cloud can be all these things.

Has it delivered what you wanted?

Many companies are facing serious challenges getting hybrid cloud to deliver on its promise. Companies come to us and say:

‘I’ve got workloads all over the place’

‘I’ve got no visibility of where everything is’

‘My compliance risk has increased’

‘The cost savings I was hoping for haven’t materialised’

‘It’s becoming very hard to manage it all in a joined-up way’

If you can relate to any of these, then you need to master the critical success factors of hybrid cloud…

The 6 critical success factors of hybrid cloud

1. Strategy

You need to define a workload placement strategy that will give you the best balance of performance and cost, while meeting all your various governance, compliance and risk management requirements.

Then you need to assess your current ability to execute your strategy, focusing particularly on getting access to a service integration capability that will allow you to manage all the components of your hybrid cloud environment in a consistent and automated way.

2. Security

You need to get visibility of your whole estate (actually not just hybrid cloud, but your entire hybrid IT environment), then segment it at every level, from macro domain to individual container, in order to limit threats.

You need security to be automated and integrated with the rest of your cloud management, so that controls are applied as quickly as compute, storage, or network resources are spun up.

3. Management

You need a platform-independent management capability which abstracts away provider-specific complexities to effectively de-couple workloads from the underlying infrastructure. And you need thoroughly tested, scalable reference architectures to enable your workloads to be deployed with confidence on any cloud you wish.

Rather than trying to build a hybrid cloud platform yourself, find a preferred supplier who offers enterprise grade public cloud alongside private cloud on their own platform – and can integrate with your own on-premise or hosted private clouds, and hyperscale public cloud providers.

Workload automation is critical. In order to manage workloads automatically across multiple clouds, you need an abstraction capability with a library of common micro-services that all workloads require.

You also need a business portal that gives you end to end visibility of your clouds so you can see where everything is, troubleshoot quickly if necessary, and track trends to spot opportunities for further automation.

Lack of skills is a common challenge, and many companies find it easier to access the skills they need on tap through a partner than to attract and retain them themselves. You also need to decide how much of your hybrid cloud you want to manage yourself versus how much of it you want provided as a managed service.

4. Networking

Cloud networking independence is key. Rather than have different ways of connecting to each cloud provider, and your own on-premise private clouds, you need the capability to connect to all your clouds in a consistent way so you get an end to end view of application performance.

You may well need to re-architect and upgrade your own data centre network so that the portions of your workloads residing there perform as well as those in the cloud. Not only will you need bigger pipes and faster switches, but you’ll need to software-define your data centre network, as well as update your management processes and skill sets.

In any hybrid cloud strategy, re-architecting the WAN is critical to avoid performance issues and cost escalation. Most WANs were architected pre-cloud and data traffic patterns have changed – routing traffic via your own data centre may cause performance issues and incur extra carrier costs, but placing Internet breakout nearer the branch may expose new attack surfaces. Proximity to the cloud via low latency connection is necessary.

Hybrid cloud strategy even extends to the access network. Wi-fi access points and access layer infrastructure must be fast and smart. You need the ability to prioritise by data traffic type to ensure a good user experience.

5. Consumption models

Cloud has given the enterprise market an appetite for consumption based pricing as a way of avoiding capital expenditure and matching costs to business volumes. But consumption-based pricing isn’t right for everyone, so look for the ability to blend predictable costs with variable ones in whatever way suits your business best.

6. Business continuity

Business resilience starts at the strategy stage, so do a business impact and risk analysis, and design an architecture that’s sufficiently resilient where it matters, but isn’t unnecessarily over-engineered.

Once operational, make sure that all elements of your hybrid cloud are backed up, wherever they are, and that both applications and data can be recovered in the right order, preserving all relational dependencies between them.

If you’d like a more detailed account of all these considerations, and the answers to the challenges they raise, read our Best Practice Guide: Mastering the 6 Critical Success Factors of Hybrid Cloud.


Previous Article: Using the dark web to predict and protect against Ransomware Next Article: How the technology used in Connected Conservation can work for your digital business

You may be interested in

Crossroad Highways

Hybrid commercial models for hybrid IT

There’s a lot of hype around consumption-based pricing in hybrid IT, but the reality in the enterprise market is mixed – and rightly so. I believe hybrid IT calls for hybrid commercial models.

Read blog
People working around a table

Why new IT skills are the backbone of digital transformation

It’s time for IT to upskill. The technology needed to build a modern and reliable network is relatively easy to implement.

Read blog
People in an office

Bridging the digital transformation skills gap

Today’s programmable networks automate many of the routine network management tasks that engineers once performed manually.

Read blog
Golden Gate bridge

Managing the changing costs of hybrid IT

The muddy waters are getting muddier Most organisations don’t really understand their IT costs.

Read blog