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For further information on how we use cookies, please see our cookies statement. 

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Performance Cookies

Performance cookies allow us to collect aggregated and anonymous data on how our site is used, such as the number of visitors to our site, how you navigate around and the time spent on our site and also to identify any errors in functionality. These cookies also help us to improve the way our site works by ensuring that you can find what you’re looking for easily, to better understand what you are interested in and to measure the effectiveness of the content of our site. 

Marketing Cookies

These cookies allow us to advertise our products to you and allow us to pass this information on to our trusted third parties so that they can advertise our products to you on our behalf. All information these cookies collect is aggregated and therefore anonymous. No personal information is shared to third parties. Any personal information collected while using our website could be used for direct marketing from Dimension Data only.

Ottimizzazione della forza lavoro

Concentrati nel offrire una customer experience di livello superiore migliorando la forza lavoro.

Soluzioni intuitive per offrire un incremento del fatturato, una maggiore produttività dei dipendenti, spese operative inferiori e coerenza nell'interazione.

Hai bisogno che i tuoi agenti del contact centre dispongano di tutti gli strumenti per rispondere alle esigenze dei clienti. Ti aiutiamo a fornire ai tuoi dipendenti gli strumenti e le metodologie adeguate per fare in modo che i tuoi clienti siano sempre ascoltati, supportati e valorizzati. Offri ai tuoi esperti le informazioni contestuali complete di cui hanno bisogno e mantieni una sincronizzazione continua con le attività di front e di back-office. Ottieni in tempo reale informazioni complete sull’intera esperienza di acquisto del cliente.

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