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Customer Engagement Hub

Il nostro Customer Engagement Hub è pensato per le aziende il cui successo è determinato da una customer experience omnicanale.

Accelera il tuo digital business e il coinvolgimento dei clienti con un approccio omnichannel

All'interno delle aziende, la voce è sempre stata il mezzo di comunicazione più tradizionale. Ma i canali digitali stanno lentamente colmando il divario, superando i canali tradizionali. Oggi le aziende riconoscono come la customer experience sia un importante fattore di differenziazione nelle prestazioni strategiche, sia per i canali di contatto self-service che in quelli con servizio assistito. Il nostro Customer Engagement Hub è pensato per le aziende il cui successo è determinato da una customer experience che si sviluppa su diversi canali, cioè i servizi voce, email, chat, messaggistica, web, mobile, social e video.

Accelera le tue ambizioni