How Anchor Electricals created a hybrid IT support model
Anchor Electricals consolidated and seamlessly migrated 45 applications across 44 sites to a scalable private cloud environment to meet business growth objectives. A stable hybrid IT support model covering the network and the data centre optimises operations and provides 24/7 support.
To meet Anchor Electricals’ business growth objectives and to mitigate current issues faced due to obsolete technology, we created a scalable private cloud environment and virtualised branch network architecture in its data centre.
A hybrid IT support model underpins the existing infrastructure and optimises data centre and network operations. The model offers them complete visibility of their IT operations in the form of granular monitoring, control and reporting, measured against set business outcomes.
The use of automation created a radical shift from their existing, reactive IT operations management environment establishing a more focused, predictive and proactive environment.
With 99.9% uptime and 24/7 support across all its operations, including manufacturing facilities, warehouses and offices, all services are available to end users at any point in time.