Why the district needs technology to support education
Jackson School District provides technology-enriched programmes to educate and inspire over 9,000 students to become critical thinkers. Jackson’s students continue to evolve technologically, and when the time came to update the district’s communications, they needed a solution that could do the same.
The district serves students across six elementary, two middle and two high schools. It’s critical for administrators and teachers to communicate often, easily and reliably. The district was faced with a dilemma, in that their Avaya telephone system was reaching end of life and they risked losing support.
Although the IT team of two is driven to provide the school community with tools to facilitate education in the 21st century, they struggled to keep up with the demand for high-level support.
With a USD 135 million budget for all their needs - from paper towels to IT, costs were also a consideration. Since the budget comes from taxpayer pockets, they need to ensure that as many dollars as possible end up back in the classroom.
Lincoln Mahabir, Supervisor of Technology at Jackson School District adds, ‘We needed something more than just a telephone. It had to be part of an integrated package of communication.’