Saving time means saving more lives

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Emergency care challenges in the Western Cape

Why improve emergency response times?

Time is the difference between life and death

‘You don’t work with objects here, you work with people’s lives… if you make a mistake here, somebody can lose their life.’

Lindel Solomon - paramedic, EMS Western Cape
Golden hour

Golden hour

The first 60 minutes after an accident are critical



Accurate information is shared between ambulances and hospitals



Optimising medical response for all emergency services


Human dignity

Quicker response, accurate info improves patient experience

Connecting response teams with patients

‘We needed a technology solution that was reliable, consistent.’

Dr. Shaheem de Vries - Director, EMS Western Cape

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Transforming emergency care through digital business

Digital infrastructure

Digital infrastructure

Pinpointing the location of patients using Mobile Data Terminals and GPS capabilities.

Learn how to drive business agility with digital infrastructure.

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Customer experience icon

Customer experience

An integrated call-taking and dispatch solution connects contact centre, dispatchers, and response teams.

Learn how you can create valuable relationships with customer experience.

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Workspaces for tomorrow

Digital workplace

Mobile data terminals connect response teams to patients and hospitals throughout the province.

Learn how you can embrace your employee workstyles with digital workplace.

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More about EMS's achievements in emergency response

‘Technology has become so vast… it’s making a better life for everybody.’

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Case study video

How EMS is helping people, faster

More about tracking, connecting, and IoT

‘We needed a business intelligence model that delivered according to our needs.’

Hyperconnected enterprises and the Internet of Things

Transforming customer experiences and business outcomes with the Internet of Things (IoT).

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Digital healthcare

Read how healthcare is embracing digital business

Download Harvard Business Review Analytics Services’ IoT report