Mom-and-pop stores can thrive in a digital world
Why should family stores move to digital?
It’s the future of retail
‘Mom-and-pop stores like ours that haven’t converted to this type of business aren’t around anymore.’
Access new, larger customer base
Younger generations shop online
Gain flexibility, scalability
Cope better with retail peaks and lows
Offer broader range
Wider choice of products and features offered online
Personalise marketing
Ability to push relevant, individualised sales messages
An e-commerce solution based on family values?
‘Maximum security of customer data builds trust.’
Gavin Singh - E-commerce and Digital Marketing Manager, Hirsch’s
Taking retail into the digital world with...
Digital infrastructure
Capturing and capitalising on customer sales data, with cloud for scalability during sales peaks.
Learn how to drive business agility with digital infrastructure.
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Customer experience
Using the cloud to give customers 24/7, personalised, secure online access to products and services.
Learn how you can create valuable relationships with customer experience.
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Cybersecurity
Shielding digital assets to ensure lockdown of customer details.
Learn how your business can risk less and achieve more with cybersecurity.
Read moreNow Mom and Pop can rule cyberspace
Bigger and better
Transitioned into a national brand, taking all its values online against all odds.
Double down on digital
Moved to hybrid retail, combining best of brick and mortar with digital, in two weeks.
Exclusive access
Gave customers 24-hour, secure, personalised access to products and services.
More about Hirsch’s route to online shopping
‘The technology gives us so much power to give customers what they need.’
Case study video
Hirsch’s improves reach and flexibility
Transforming customer experiences and business outcomes with the Internet of Things (IoT).
Read moreMore about serving customers better with cloud
Combining public and private cloud in your hybrid IT approach
Here’s the latest research about the challenges of hybrid IT and how to overcome them.
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About cloud
How it helps you respond smarter and faster
How First Choice Global also gained value from the cloud
Another African start-up, but from the financial services industry, broke new ground in customer experience.
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