30,000 devices connected, 91% coverage
The new wireless infrastructure has delivered to Deakin’s expectations, with a vastly improved user experience and a resultant increase in staff and student satisfaction. It also means that the IT department has an excellent message to take to the university and wider community.
‘The wireless coverage is now up to 82% right across the university, and in all student areas it’s running at 91%, and we’re able to stream video. We are not getting any complaints at the service desk any longer,’ said Craig Warren.
‘We can now have more than 30,000 devices connected simultaneously and the student experience has been great,’ said William Confalonieri.
‘Everything’s a lot faster. I can now come into uni, access my resources, and do the study I need to do,’ explained Robert, a Bachelor of IT student.
The success of the wireless project isn’t just about improvement to the service, it allows the university to deliver on its ambitions and plans and to maintain its standing in the international university ranking.
‘Now, it’s not only about the basic services. Now, we are in a very strong position and we can push the boundaries. Thanks to this connectivity, we are working with immersive reality, with the internet of things, and with artificial intelligence,’ said William Confalonieri. ‘This starts to make everything possible.’
The project was also awarded Deakin’s Vice Chancellor’s Award for Outstanding Achievement; it was one of only two eSolutions projects to receive this award in 2014.