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工作场所优化

放权给员工,重点打造更好的客户体验。

实现一流收入增长和员工生产率、降低运营费用和互动一致性的直观解决方案。

您需要呼叫中心的业务代表更有能力帮助其客户。我们帮助您为员工提供正确的工具和方法,以确保您的客户始终得到倾听、支持和重视。为您的专家提供他们所需的完整情境信息并不断同步前台和后台任务。实时了解获得客户的完整旅程。

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