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These cookies allow us to advertise our products to you and allow us to pass this information on to our trusted third parties so that they can advertise our products to you on our behalf. All information these cookies collect is aggregated and therefore anonymous. No personal information is shared to third parties. Any personal information collected while using our website could be used for direct marketing from Dimension Data only.

客户体验成熟度模型

制定清晰的客户体验战略,以实现有吸引力、可持续和成功的客户体验。

我们帮助您了解您的客户体验能力并实现联系在一起的客户体验。

客户体验(CX)是购买过程中的每个步骤 – 从寻找产品或服务和购买,直至购买后对性能的评估。客户旅程影响购买决策,也是机构将客户体验作为首要工作的原因。我们的客户体验成熟度模型可帮助您制定强大的客户体验战略。通过将您机构的资源围绕一套清晰的指导原则进行部署,我们可帮助您实现令人信服、有吸引力、可持续和成功的客户体验。

加速您的雄心