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Uptime 和前瞻性支持服务

使您的 uptime 最大化,优化您的运营

Video length: 2:21 minutes.

我们保持您的基础设施运行 – 在任何地方、每时每刻。

我们的 uptime 和前瞻性支持服务可提高您的基础设施可得性并帮助您优化您的 IT 运营环境。我们使其更便于您平衡支持您为消除停机风险而进行的网络连接、安全、合作和电话基础设施方面的成本。通过管理很多您的标准 IT 流程,我们帮助您改进您 IT 运营效率。在您保持自始至终、端对端控制的同时,这可腾出宝贵的人员和管理时间。

我们的产品

年度版次更新

在您的机构改善版本控制和标准化,以实现降低风险和更好的 IT 治理

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资产跟踪与分析服务

改善管理您 IT 资产生命周期的效率并快速识别需要您立即注意的领域

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可用性和容量监控

降低停机时间和性能下降的资产监控

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配置归档

利用配置备份减少时间并避免配置错误

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IT 服务集成

将您现有的服务标签制定系统与我们的系统集成在一起,以自动交换任务信息,消除错误并节省管理时间

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移动、添加、更改和删除

将您的 MACD 流程转包出去,以改善效率并减少人为错误

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前瞻性问题支持

通过在问题成为风险之前检测到问题,可使您改善可用性。

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服务交付保证

改善治理,以确保无缝服务交付。

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技术账户管理

前瞻性规划和纠正措施,以改善绩效和运营效率

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第三方事件协调

可使您将涉及多家服务提供商的事件管理的负担转包出去

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Uptime 维保支持服务

可按渐进的覆盖等级提供,从远程和仅限零件的支持到对关键任务基础设施实现两小时现场响应

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加速实现您的理想

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