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當你將心思放在客戶身上,客戶就會將心思放在你身上。客戶期待跨任何通路皆可獲得超連體驗,無論使用的是電話、實體店面、網路,行動裝置或穿戴設備。消費者希望每次互動都毫不費力、與主題有關且快速。在數位革新處處可見的時代,客戶體驗 (CX) 將決定未來的贏家和輸家。它才是現在真正的致勝關鍵。






CX automation

Drive business efficiency though customer experience automation.

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