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客戶體驗成熟度模型

建立明確的客戶體驗策略,讓您提供可靠、愉快、持續且成功的客戶體驗。

我們協助您了解貴公司的客戶體驗能力,提供互連的客戶體驗。

客戶體驗是購買過程中重要的一環,包括從尋找產品或服務,到購買,以及購買後評估產品或服務效能。客戶體驗過程決定客戶是否購買,因此企業將客戶體驗視為優先任務。我們的客戶體驗成熟度模式,協助您建立強勁的客戶體驗策略。我們能夠根據一套清楚的指導方針部署貴公司的資源,讓您提供可靠、愉快、持續且成功的客戶體驗。

加速實現您的雄心壯志